The Privacy Statement applies to the collection and use of personal information acquired in certain circumstances, including when you visit our website, enquire about, book or purchase any of our services, or call us. Please take a moment to read the following document, which contains information on how Ayurveda Resort Sonnhof deal with your personal data, the kind of data collected, how and to what purpose the data is used, to whom Ayurveda Resort Sonnhof passes on the data and how Ayurveda Resort Sonnhof protects your personal information.
Your personal rights are a top priority, and the Ayurveda Resort Sonnhof make every effort to protect these rights.
All data protection obligations beyond this Privacy Statement remain unaffected
Why does the Ayurveda Resort Sonnhof collect personal data?
The Ayurveda Resort Sonnhof collects and uses your personal data to help it offer exceptional customer service, allow convenient access to our website, and to provide an optimal range of services. In addition, your personal information helps to keep you up-to-date on our latest products, special offers and other developments, which we believe may be interesting to you.
Please let us know if you would rather not be kept informed about our latest developments and current products and services.
What data is collected?
There are a number of situations in which your personal data could help the Ayurveda Resort Sonnhof provide you with improved services. For example,we might ask you to provide information when you start a transaction. We will only ever ask you for information that is relevant to the situation in hand. This includes data such as your name, postal address, telephone number, email address, preferred method of contact and credit card information. The Ayurveda Resort Sonnhof also collects data for marketing research purposes as this helps us to better understand our customers and thus offer them a more effective service. The Ayurveda Resort Sonnhof further collects data on our customers activity on our website. On the basis of these data, the Ayurveda Resort Sonnhof can assess what information is truly useful to our customers, and which areas of our website and Internet services interest them the most.
When does the Ayurveda Resort Sonnhof pass on personal data?
The Ayurveda Resort Sonnhof takes protecting your personal rights very seriously. We affirm that the Ayurveda Resort Sonnhof will never sell your contact information to other providers. In order to provide you with exceptional service, the Ayurveda Resort Sonnhof may under certain circumstances pass on your personal information to legal persons who are obliged to protect the information in compliance with this Privacy Statement. It may at times be advantageous for the Ayurveda Resort Sonnhof to make certain items of your personal information available to other companies with which the Ayurveda Resort Sonnhof has entered into a strategic partnership, or that is working for Ayurveda Resort Sonnhof to provide you with products and service on our behalf. These companies can help us to process information, extend credit, fulfil customer orders, deliver your products, manage and maintain customer data, provide customer service, evaluate your interest in our products and services, conduct customer research, or carry out customer satisfaction surveys. These companies are also obliged to protect your personal data in accordance with our Privacy Statement about protecting your personal rights. Sometimes the Ayurveda Resort Sonnhof may be required by law or statutory regulation to disclose your personal information.
How does the Ayurveda Resort Sonnhof protect your personal information?
The Ayurveda Resort Sonnhof takes every precaution, including administrative, electronic and physical procedures to protect your personal information against loss, theft and misuse, as well as against unauthorised access, disclosure, alteration and destruction.
The industry-standard SSL (Secure Sockets Layer) is used for encryption in some areas of the website. This ensures the confidentiality of your personal information and credit card data during Internet transactions.
You too can help us and contribute by taking appropriate precautions to protect your personal information on the Internet. Change your password frequently. Be sure to use a combination of letters and numbers, and make sure to always use a secure web browser.
The integrity of your personal data
The Ayurveda Resort Sonnhof has taken security measures to ensure that the personal information collected for the intended purposes is correct, complete and up to date. Naturally, you always have the right to access the personal information you provide and to change it. You can help us to ensure that your contact information and preferences are accurate, complete and up to date. You can also request a copy of your personal data by contacting us via the email address shown below.
Cookies and other technologies
Like most websites, ours automatically recognises certain information and stores it in log files. This information includes Internet protocol addresses (IP addresses), type of browser, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamps and clickstream data.
Some of the Ayurveda Resort Sonnhof’s email messages use click-through URLs that provide links to content on our website. When you click on such an URL address, you pass through our web server before arriving at the destination web page. The Ayurveda Resort Sonnhof tracks these click-through data to determine the interest in certain topics, and to measure the effectiveness of our communication with customers. Do not click on any text or graphics links in our emails if you would like to avoid us gathering such data.
The Ayurveda Resort Sonnhof also uses pixel tags (tiny picture files) that provide information about which areas of our site have been visited by customers, or measure the effectiveness of customers’ searches on our site.
Pixel tags help the Ayurveda Resort Sonnhof to send email messages in a format customers can read. We can also check whether emails have been opened, which helps us ensure that the Ayurveda Resort Sonnhof only sends emails that really interest our customers.
Our company-wide commitment to protecting your personal rights
As previously mentioned, the Ayurveda Resort Sonnhof takes your personal rights very seriously. To guarantee the security of your personal data, the present guidelines are submitted to all our employees, and strict security precautions are taken within the company to protect personal rights.
The website contains links to the websites of other companies. The Ayurveda Resort Sonnhof is not responsible for the way in which these companies deal with personal rights. Therefore, the Ayurveda Resort Sonnhof recommends that you make enquiries with these companies about their privacy statements.
Use of external services
Use of external tracking services
This website uses the following external tracking services:
- Google Analytics Universal Tracking
- Google Adwords Conversion
- Google Adwords Remarketing
Use of Google Analytics
You can counter data collection by the use of a Google browser plug-in. The plug-in can be downloaded from the following link: https://tools.google.com/dlpage/gaoptout?hl=de
Use of Facebook plug-ins
These web pages use plug-ins of the facebook.com social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (‘Facebook’).
Calling up those of our website’s Internet pages that feature such a plug-in creates a connection to the Facebook servers, and the plug-in is then shown as a notification to your browser on the Internet page. This tells the Facebook server which of our Internet pages you have visited. If you are also logged into Facebook at the same time, Facebook assigns this information to your personal Facebook user account. When using the plug-in functions (e.g. clicking the ‘Like’ button or leaving a comment) this information is also assigned to your Facebook account, which can only be prevented by logging out before using the plug-in.
For more information on Facebook’s collection and use of data, your rights and ways to protect your privacy, please see Facebook’s data policy.
Use of Facebook Pixel, Custom Audience and Conversion
Custom Audience Pixel, a service of Facebook Inc., (1601 S. California Ave, Palo Alto, CA 94304, USA), is a small piece of Java script code which we have integrated into all of our websites. This piece of code provides a number of functions for the sending of application specific events and user defined data to Facebook. We use Custom Audience pixels in order to record information concerning the way in which visitors use our website. This pixel records and provides Facebook with information concerning the browser setting of the user, a hashed version of the Facebook ID and the URL which is being visited. Each Facebook user thus possesses a clear and device-independent Facebook ID, whereby it is possible to address the user via more than one device on the social network Facebook and to recognise him or her, so that we can target our visitors again for advertising purposes by means of Facebook adverts. After 180 days, the user information is deleted until the visitor accesses our website again. Therefore, no personal information is disclosed to Ayurveda Resort Sonnhof in relation to the individual website visitors and we can only solicit website customer target groups once the target customer group has reached a critical mass in terms of numbers. Further information concerning Facebook and its private sphere settings above and beyond the details set out can be found in the Data Policy and the Terms of Service of Facebook Inc.
Using AdWords Remarketing
Questions regarding personal rights
If you have questions or concerns about this Privacy Statement, please contact us. Send us a message (see below for contact details).
Of course you can ask the Ayurveda Resort Sonnhof which of your data they processed, where the data originated, what purpose they are put to, and whether they are shared. Of course, you can also correct data errors or delete impermissibly processed data. The provisions of the Data Protection Act apply.
Ayurveda Resort Sonnhof